As NOC investigate, the high packet loss and high latency caused by PCCW AS4515 Network. According monitoring and PCCW report, it should be recovered.
The 1.3x traffic bonus for PVM.n2 is still ongoing. It will be continued to Dec 31 2018.
Hi Guys,
- Since we now have enough IP address resource, our $10 package is back!!!!!!
1 vCore, 512MB RAM, 6G Disk, 600G@60Mbps, 1 IPv4 and 1 IPv6 IP address.
https://www.dmit.io/cart.php?a=add&pid=51
Everyone use tiny, share package can upgrade to this package. However, we have limited the inventory of the package.
- And, we are now released our IP Care Program.
Detail, please review:
https://www.dmit.io/cart.php?gid=addons
Best regards,
DMIT Manage & Sale Team.
- Since we now have enough IP address resource, our $10 package is back!!!!!!
1 vCore, 512MB RAM, 6G Disk, 600G@60Mbps, 1 IPv4 and 1 IPv6 IP address.
https://www.dmit.io/cart.php?a=add&pid=51
Everyone use tiny, share package can upgrade to this package. However, we have limited the inventory of the package.
- And, we are now released our IP Care Program.
Detail, please review:
https://www.dmit.io/cart.php?gid=addons
Best regards,
DMIT Manage & Sale Team.
Hi Guys,
We received several tickets and report about taht our datacenter cannot connect with lots of networks.
It caused by we just connect with IPTP AS41095, but the prefix filter didn't update finished on IPTP side.
At the same time, the BGP protocol will choose the best routes to the network. So, the routes(or traffic) to IPTP will be drop at IPTP side.
We just update the BGP configuration, it should be fixed now.
We received several tickets and report about taht our datacenter cannot connect with lots of networks.
It caused by we just connect with IPTP AS41095, but the prefix filter didn't update finished on IPTP side.
At the same time, the BGP protocol will choose the best routes to the network. So, the routes(or traffic) to IPTP will be drop at IPTP side.
We just update the BGP configuration, it should be fixed now.
Core Router Reload Notice:
We are going to reload the Core Router at Dec 18, 2018, 3:00 PM EST ( Dec 19, 2018, 4:00 AM HKT ).
Please prepare.
This will make all network offline with 20 min.
Best regards,
NOC.
We are going to reload the Core Router at Dec 18, 2018, 3:00 PM EST ( Dec 19, 2018, 4:00 AM HKT ).
Please prepare.
This will make all network offline with 20 min.
Best regards,
NOC.
Hi Guys,
Because many customers cannot understand the role of emergency traffic and bandwidth. We have received a large number of queries from customers about why their server speed is low and they do not check whether their servers are running out of traffic.
From now on, we will turn off the emergency bandwidth function of all services.
If your service runs out of traffic, the service will be suspended immediately
Before that, every customer had 100G@1Mbps of emergency traffic by default.
Thanks for your understanding.
Best wish,
DMIT INC.
Because many customers cannot understand the role of emergency traffic and bandwidth. We have received a large number of queries from customers about why their server speed is low and they do not check whether their servers are running out of traffic.
From now on, we will turn off the emergency bandwidth function of all services.
If your service runs out of traffic, the service will be suspended immediately
Before that, every customer had 100G@1Mbps of emergency traffic by default.
Thanks for your understanding.
Best wish,
DMIT INC.
Dear Customers,
These are a few very important notices. Please be sure to read them.
1. We will upgrade the architecture of Hong Kong Data Center from December 29 to January 1, Hong Kong time. Please make sure to backup your data. ( all customers )
- In the meantime, we will upgrade each node one by one. Because we need to handle data security. Cannot batch process.
- At the same time, you will unable to manage your server through a web page.
- We can ensure that your service is less affected by this upgrade, because your server will not be available until the node where your server is located is upgraded.
During this period, your node server will be offline for about 3 hours, and we will choose to do it in the morning or early hours of Hong Kong time to ensure that your business will be less affected.
2. We will upgrade the architecture of each node server as follows:
The server will be redeployed during this period, so be sure to back up your data.
The user data of PVM.n2 will be saved, but there is a risk of data loss.
The user data of PVM.n3 cannot be saved. As PVM.n3 is an Open Beta product, please understand.
- Each node server will be upgraded to 2Gbps LACP;
- Upgrade to PVE architecture;
- Support for custom disks, IP numbers, etc.;
- Support VM automatic backup ( snapshot );
- Support Cloud ACL;
- Optional networks ( N2 | standard, n3 | Premium, IPv6-only, Global ), but not both;
3. Adjustment of Cart and Product structure:
- First of all, there will be no change in your package content, renewal price, discount, etc.
- From January 2019, we will use the following method to divide products:
A ) Burst Instances ( Xeon E5, IVY, DDR 3 )
B ) Common Instances ( Xeon E5, IVY, DDR 3 )
C) RAM instances ( Xeon E5, haswell, DDR 4 )
D ) Dedicated instances ( Xeon E3, Sky Lake / Kaby Lake, DDR 4 ). Each CPU Core is non-shard allocated to vCore.
4. After the architecture upgrade is completed, all existing VM's ( PVM.n2 and PVM.n3 ) will use the B ) common instance model by default.
5. PVM.n3 package will be adjusted;
- The configuration will be the same as the current PVM.n2 configuration ( including network, core and disk, etc. ); Prices will change you selects N3 Premium network in cart.
- Existing PVM.n3 users can upgrade to the new package or keep it.
6. PVM. N2 / N3. Large package will be offline and the existing package will be renewable
7. Hong Kong's network will be upgraded from March 10 to 15, 2019. Including N2 Standard and N3 Premium. We will connect AS 2914 NTT US.
Best regards,
DMIT INC MANAGEMENT AND NOC DEPT.
These are a few very important notices. Please be sure to read them.
1. We will upgrade the architecture of Hong Kong Data Center from December 29 to January 1, Hong Kong time. Please make sure to backup your data. ( all customers )
- In the meantime, we will upgrade each node one by one. Because we need to handle data security. Cannot batch process.
- At the same time, you will unable to manage your server through a web page.
- We can ensure that your service is less affected by this upgrade, because your server will not be available until the node where your server is located is upgraded.
During this period, your node server will be offline for about 3 hours, and we will choose to do it in the morning or early hours of Hong Kong time to ensure that your business will be less affected.
2. We will upgrade the architecture of each node server as follows:
The server will be redeployed during this period, so be sure to back up your data.
The user data of PVM.n2 will be saved, but there is a risk of data loss.
The user data of PVM.n3 cannot be saved. As PVM.n3 is an Open Beta product, please understand.
- Each node server will be upgraded to 2Gbps LACP;
- Upgrade to PVE architecture;
- Support for custom disks, IP numbers, etc.;
- Support VM automatic backup ( snapshot );
- Support Cloud ACL;
- Optional networks ( N2 | standard, n3 | Premium, IPv6-only, Global ), but not both;
3. Adjustment of Cart and Product structure:
- First of all, there will be no change in your package content, renewal price, discount, etc.
- From January 2019, we will use the following method to divide products:
A ) Burst Instances ( Xeon E5, IVY, DDR 3 )
B ) Common Instances ( Xeon E5, IVY, DDR 3 )
C) RAM instances ( Xeon E5, haswell, DDR 4 )
D ) Dedicated instances ( Xeon E3, Sky Lake / Kaby Lake, DDR 4 ). Each CPU Core is non-shard allocated to vCore.
4. After the architecture upgrade is completed, all existing VM's ( PVM.n2 and PVM.n3 ) will use the B ) common instance model by default.
5. PVM.n3 package will be adjusted;
- The configuration will be the same as the current PVM.n2 configuration ( including network, core and disk, etc. ); Prices will change you selects N3 Premium network in cart.
- Existing PVM.n3 users can upgrade to the new package or keep it.
6. PVM. N2 / N3. Large package will be offline and the existing package will be renewable
7. Hong Kong's network will be upgraded from March 10 to 15, 2019. Including N2 Standard and N3 Premium. We will connect AS 2914 NTT US.
Best regards,
DMIT INC MANAGEMENT AND NOC DEPT.
Please save your data; In the process of upgrading, there are still unforeseen circumstances leading to data loss.
/var/log/DMIT-NOC.log pinned «Dear Customers, These are a few very important notices. Please be sure to read them. 1. We will upgrade the architecture of Hong Kong Data Center from December 29 to January 1, Hong Kong time. Please make sure to backup your data. ( all customers ) - In…»
NTT will become one of our upstream ISP. PCCW/ANCHNET still will be the main ISP we connect to China.
Dear customer,
Please note that we are going to start the upgrade process of Hong Kong A Datacenter.
We will start at PVM.n3 VM. Lastest backup time: 18:00 Dec 30 2018. The network of PVM.n3 will be disconnected. you will also unable to manage your server through our web or SSH.
Please, backup all your data, including PVM.n2 user. After we finished the upgrade of PVM.n3, we will start the upgrade of PVM.n2.
During this time, we will not deliver the new PVM order. Thanks
Best regards,
DMIT NOC
Please note that we are going to start the upgrade process of Hong Kong A Datacenter.
We will start at PVM.n3 VM. Lastest backup time: 18:00 Dec 30 2018. The network of PVM.n3 will be disconnected. you will also unable to manage your server through our web or SSH.
Please, backup all your data, including PVM.n2 user. After we finished the upgrade of PVM.n3, we will start the upgrade of PVM.n2.
During this time, we will not deliver the new PVM order. Thanks
Best regards,
DMIT NOC
Dear Customers,
According report,
IPv6 Only Products will not upgrade to PVE this time.
The IPv6 network will temporarily unavailable after upgrade to PVE. Because we have to allocate to every VM /64 subnets, but PVE and PVE modules doesn’t support it now. We are going to modify it.
Best regards,
NOC
According report,
IPv6 Only Products will not upgrade to PVE this time.
The IPv6 network will temporarily unavailable after upgrade to PVE. Because we have to allocate to every VM /64 subnets, but PVE and PVE modules doesn’t support it now. We are going to modify it.
Best regards,
NOC
Dear all,
There is an unknown issue on the Node Switch. We will go to check in Datacenter within 3 days.
There is an unknown issue on the Node Switch. We will go to check in Datacenter within 3 days.
- Due to the Node Switch of PVM.n2 out of management. We can only go to the Datacenter to re-configure the Node Switch.
- At the same time, we will replace the Core-Switch to Cisco Nexus 3000.
- We also start the migration for ALL VM. At now, you cannot place the order to have new VM. But you can use your VM normally. The migration will take about 10-30 mins(depends on your VM disk). It will only take effact to your VM when your VM migrating.
- At the same time, we will replace the Core-Switch to Cisco Nexus 3000.
- We also start the migration for ALL VM. At now, you cannot place the order to have new VM. But you can use your VM normally. The migration will take about 10-30 mins(depends on your VM disk). It will only take effact to your VM when your VM migrating.
PVM.N2 Packet Lost & High Unknow RX Traffic has been fixed. Please check it again.
Dear All,
HK Time Jan 12 2019 2AM - 2:30 AM, we are going to switch the [Core Switch] to [Cisco N3k], there will be 30 mins downtime.
We are sorry for the unstable network during this time.
Please understand that we have to upgrade our network one step by one step.
Best regards,
DMIT NOC.
HK Time Jan 12 2019 2AM - 2:30 AM, we are going to switch the [Core Switch] to [Cisco N3k], there will be 30 mins downtime.
We are sorry for the unstable network during this time.
Please understand that we have to upgrade our network one step by one step.
Best regards,
DMIT NOC.
Maintenance report:
All of our expected goals have been achieved, and we will adjust the network architecture of N2 and N3.
Best,
NOC
All of our expected goals have been achieved, and we will adjust the network architecture of N2 and N3.
Best,
NOC
Dear Customers,
We will terminate HKT's service one month in advance; If you are a new user who has ordered for less than 7 days, you can apply for a PAYPAL refund. if you have ordered for more than 7 days ( Include ) and renewed, the remaining days will be returned to your DMIT Credit by proportion.
Best regards,
DMIT SALE DEPT.
We will terminate HKT's service one month in advance; If you are a new user who has ordered for less than 7 days, you can apply for a PAYPAL refund. if you have ordered for more than 7 days ( Include ) and renewed, the remaining days will be returned to your DMIT Credit by proportion.
Best regards,
DMIT SALE DEPT.