We're super pleased to announce our charity for 2020; Secret World Wildlife Rescue! For all the details read up here: https://2020.confuzzled.org.uk/about-us/charity/
2020.confuzzled.org.uk
ConFuzzled 2020 » Charity
Secret World Wildlife Rescue We're thrilled to announce our charity for 2020 is Secret World Wildlife Rescue in Highbridge, Somerset! Originally opened as a visitor attraction in 1984 by Pauline and Derek Kidner, Secret World (At the time, New Road Farm)…
Registration is opening this week - 11th October at 8PM UK Time.
Need a few tips and advice? Read up here: https://2020.confuzzled.org.uk/2019/09/26/how-to-register-for-confuzzled-a-few-tips/
Need a few tips and advice? Read up here: https://2020.confuzzled.org.uk/2019/09/26/how-to-register-for-confuzzled-a-few-tips/
2020.confuzzled.org.uk
ConFuzzled 2020 » How to register for ConFuzzled, a few tips
For those new to ConFuzzled (or even for old-hands wanting a refresh), it's important to have your registration plan nailed down! Why? Well, ConFuzzled is now large enough that we get a huge number of registrations immediately, the moment we open! That means…
We're always seeking to improve accessibility at ConFuzzled. Please read here a new option available in registration to ensure we can contact you and best meet any requirements https://2020.confuzzled.org.uk/2019/10/07/improving-events-accessibility/
2020.confuzzled.org.uk
ConFuzzled 2020 » Improving events accessibility
ConFuzzled is constantly working to make your convention experience better every year. We're not just about putting on big shows and Fursuit Parades. We're also about inclusivity, and making sure every attendee has access to all our Events and spaces during…
If you applied for the HR lead role, you will hear back from the relevant department in due course. It may take a little while for them to sort through applications and make contact. Thank you for your patience.
TL,DR version: Registration is postponed until Friday 1st November @ 2000 (UK Time).
(Originally posted at: https://2020.confuzzled.org.uk/2019/10/10/important-registration-postponed/)
We have some important information to share with you regarding the opening of registration. Due to circumstances beyond our control, we have had to take the decision to postpone registration. We are very sorry to have had to do this.
We know this will cause frustration and disappointment for many of you. We recognise that you will likely have made special plans to be available tomorrow evening to ensure you secure your registration. We apologise for the short-notice announcement of this change. Please believe us when we say that we were working very hard right up until the last moment to avoid this.
The new registration time and date: Friday 1st November @ 2000 (UK Time).
Why are we making this decision? As a result of uncertainty surrounding the UKs departure from the European Union, our banking & credit card handling partners have imposed additional conditions that we're having to work through. Unfortunately, this is resulting in various operational changes, including (but not limited to), switching our payment partners to ensure we can maintain our normal operations.
We'd like to reassure you all that registration will be going ahead on the new date, and that ConFuzzled is not financially impacted by the above changes. Furthermore, we are fully confident that we can continue to welcome those of you who visit ConFuzzled from EU countries. Whilst we expect travel documentation requirements may change, as long as these are satisfied, we see no reason you should be unable to visit ConFuzzled.
As always, if you have registration related questions, please contact registration@confuzzled.org.uk
Please see the following statement from our chair, Rizzorat;
Dear ConFuzzled Attendee's,
As always, we are very grateful for your interest in ConFuzzled, and we know that you are keen to register and secure your place for CFz2020. It is with regret, but with good reason, that we have taken the decision to delay the opening of registration until Friday 1st November, 2019.
As you will no doubt be aware, the UK is due to leave the European Union at the end of October as a result of Brexit. As business climate and uncertainty has set in, this has meant we have had to make a number of concessions with our bank and credit card handlers.
Whilst these issues are now addressed, this requires some configuration changes to our payment systems. As a result, we have taken the decision to delay opening so we can reliably implement and test these changes.
Whilst we realise this is a source of disappointment, we appreciate your understanding and patience at this late hour in that we have not taken this decision lightly, and feel it absolutely necessary to ensure your peace of mind.
Thank you from all the team at ConFuzzled.
Kind Regards,
Rizzorat
Chairman - ConFuzzled UK Ltd
(Originally posted at: https://2020.confuzzled.org.uk/2019/10/10/important-registration-postponed/)
We have some important information to share with you regarding the opening of registration. Due to circumstances beyond our control, we have had to take the decision to postpone registration. We are very sorry to have had to do this.
We know this will cause frustration and disappointment for many of you. We recognise that you will likely have made special plans to be available tomorrow evening to ensure you secure your registration. We apologise for the short-notice announcement of this change. Please believe us when we say that we were working very hard right up until the last moment to avoid this.
The new registration time and date: Friday 1st November @ 2000 (UK Time).
Why are we making this decision? As a result of uncertainty surrounding the UKs departure from the European Union, our banking & credit card handling partners have imposed additional conditions that we're having to work through. Unfortunately, this is resulting in various operational changes, including (but not limited to), switching our payment partners to ensure we can maintain our normal operations.
We'd like to reassure you all that registration will be going ahead on the new date, and that ConFuzzled is not financially impacted by the above changes. Furthermore, we are fully confident that we can continue to welcome those of you who visit ConFuzzled from EU countries. Whilst we expect travel documentation requirements may change, as long as these are satisfied, we see no reason you should be unable to visit ConFuzzled.
As always, if you have registration related questions, please contact registration@confuzzled.org.uk
Please see the following statement from our chair, Rizzorat;
Dear ConFuzzled Attendee's,
As always, we are very grateful for your interest in ConFuzzled, and we know that you are keen to register and secure your place for CFz2020. It is with regret, but with good reason, that we have taken the decision to delay the opening of registration until Friday 1st November, 2019.
As you will no doubt be aware, the UK is due to leave the European Union at the end of October as a result of Brexit. As business climate and uncertainty has set in, this has meant we have had to make a number of concessions with our bank and credit card handlers.
Whilst these issues are now addressed, this requires some configuration changes to our payment systems. As a result, we have taken the decision to delay opening so we can reliably implement and test these changes.
Whilst we realise this is a source of disappointment, we appreciate your understanding and patience at this late hour in that we have not taken this decision lightly, and feel it absolutely necessary to ensure your peace of mind.
Thank you from all the team at ConFuzzled.
Kind Regards,
Rizzorat
Chairman - ConFuzzled UK Ltd
2020.confuzzled.org.uk
ConFuzzled 2020 » IMPORTANT: Registration Postponed
TL,DR version: Registration is postponed until Friday 1st November @ 2000 (UK Time). We have some important information to share with you regarding the opening of registration. Due to circumstances beyond our control, we have had to take the decision to…
Registration opens TONIGHT at 2000 (UK time).
Get ready! Read the FAQ here: https://2020.confuzzled.org.uk/policies-faqs/#registration
Get ready! Read the FAQ here: https://2020.confuzzled.org.uk/policies-faqs/#registration
2020.confuzzled.org.uk
ConFuzzled 2020 » Policies & FAQs
Policies Links to all ConFuzzled's policy documents can be found below for quick and easy access. Registration & Attending Conditions of Sale Registration Terms and Conditions Code of Conduct Weapons Guidelines Hilton Reservation Rules and Regulations Media…
Just ONE HOUR until we open registration! (8pm UK time)
Our servers are primed and ready!
Our servers are primed and ready!
If you haven't heard back from us yet, regarding your registration, or an email to our reg team, please bear with us. We're working through everything as quickly as we can, and will get back to you soon. Many thanks for your patience!
Additional! If you are contacted by our reg team, please respond ASAP! Keep an eye on your inbox for any messages from us (and junk folder just in case!)
Thank you!
Thank you!
Important update: please do not transfer money to us until your registration has been approved! Such a transfer does not impact your likelihood of securing a room space.
If we are not able to confirm a room space for you, your money will be returned.
The reg process may proceed in a manner that results in some people with a higher number getting approved (and request for payment) before some people with lower numbers. Rest assured we still allocate room spots in a fair manner.
It is a quirk of our process that some people might receive their approval early, but lower numbers will still be getting their approval in due course!
We thank you again for your patience as our reg team work through everything!
As always, if you need to contact the reg team, please email registration@confuzzled.org.uk, but please note the team are very busy at the present time, and it may take a while to respond.
If we are not able to confirm a room space for you, your money will be returned.
The reg process may proceed in a manner that results in some people with a higher number getting approved (and request for payment) before some people with lower numbers. Rest assured we still allocate room spots in a fair manner.
It is a quirk of our process that some people might receive their approval early, but lower numbers will still be getting their approval in due course!
We thank you again for your patience as our reg team work through everything!
As always, if you need to contact the reg team, please email registration@confuzzled.org.uk, but please note the team are very busy at the present time, and it may take a while to respond.
The Reg Team are currently only approving Single rooms. If you're in a Single room and requested early arrival or late departure, we are currently securing the rooms for these dates, so your approval may take longer. Please don't panic!
Other room types, such as Double, Twin, etc. are not yet being approved - the Reg Team are still working through the 2,000+ registrations we received! Please be patient - we'll get to you!
Other room types, such as Double, Twin, etc. are not yet being approved - the Reg Team are still working through the 2,000+ registrations we received! Please be patient - we'll get to you!
Please check your emails for any contact you might have from the registration team. Our team have sent out emails to some users from whom we need additional information. This is especially important if you did not fill in a roomshare partner during registration. Please check your inbox (and junk mail folder). If you have been contacted, respond as soon as you can. Thank you!
We will shortly be commencing approvals for non-residential registrations. If you haven't had an approval yet, please sit tight - our reg team are still working hard!
Dear Attendee,
We appreciate that currently there is some frustration for those who have registered and as yet not received a room or confirmation. This has not reached the high level of customer service we aim for, and feel like we have let you down on this occasion.
We want to provide the following statement for clarity, and to highlight the unprecedented demand we have seen for registration for ConFuzzled 2020.
See statement here: https://2020.confuzzled.org.uk/2019/11/12/registration-statement/
We appreciate that currently there is some frustration for those who have registered and as yet not received a room or confirmation. This has not reached the high level of customer service we aim for, and feel like we have let you down on this occasion.
We want to provide the following statement for clarity, and to highlight the unprecedented demand we have seen for registration for ConFuzzled 2020.
See statement here: https://2020.confuzzled.org.uk/2019/11/12/registration-statement/
2020.confuzzled.org.uk
ConFuzzled 2020 » Registration Statement
Dear Attendee, We appreciate that currently there is some frustration for those who have registered and as yet not received a room or confirmation. This has not reached the high level of customer service we aim for, and feel like we have let you down on…
Dear Attendee,
Further to the earlier statement from the ConFuzzled Board of Directors, and in response to some of the questions we have been receiving, we wanted to provide a further follow up to establish some additional facts and information.
https://2020.confuzzled.org.uk/2019/11/13/registration-update/
Further to the earlier statement from the ConFuzzled Board of Directors, and in response to some of the questions we have been receiving, we wanted to provide a further follow up to establish some additional facts and information.
https://2020.confuzzled.org.uk/2019/11/13/registration-update/
2020.confuzzled.org.uk
ConFuzzled 2020 » Registration Update
Dear Attendee, Further to the earlier statement from the ConFuzzled Board of Directors, and in response to some of the questions we have been receiving, we wanted to provide a further follow up to establish some additional facts and information. Rumours of…
Our card payment processor is currently down. Please hold for now (you won't be cancelled during this). Alternatively, if you wish to get payment sorted, contact registration@confuzzled.org.uk to change to bank transfer. (applies only to confirmed registrations pending payment).
Payment update: We thank you for your patience on this topic. We plan to put out a full announcement tomorrow. In the meantime, if you had chosen credit/debit card & payment is due, your registration won't be cancelled.
With apologies for the inconvinience, we are having to withdraw the option to pay by card. Those still waiting to pay will be switched to bank-transfer. A two week grace period for payment will also be extended. Full details can be found here: https://2020.confuzzled.org.uk/2019/11/20/payment-update/
2020.confuzzled.org.uk
ConFuzzled 2020 » Payment Update
Dear attendee; We know the path through registration this year has not been smooth. As you will know, we had to delay the opening of registration by a month. This was due to our previous payment partner imposing additional conditions that were not feasible…
Many of you wanted to know what the actual date is for the new payment deadline. We can confirm this is 6th December (as in midnight, end-of-day 6th December UK time). You can safely IGNORE the deadline shown in your reg dashboard, it's 6th December :)
For help and assistance making a bank transfer, here is some (UK Specific) generic information from the Money Advice Service: https://www.moneyadviceservice.org.uk/en/articles/making-phone-or-online-transfers - you can also get help from your bank. Your bank should also be able to assist if you are making an international transfer.
MaPS
How to transfer money from your bank account