Registration news!
https://2019.confuzzled.org.uk/2018/10/03/important-registration-information/

We're amazingly pleased to be announcing our second Guest of Honour for 2019; Joaquin Baldwin! https://2019.confuzzled.org.uk/guests-of-honour/

Registration is now OPEN! https://reg.confuzzled.org.uk - please bear with us during this busy period!

We apologise for the delay - our registration servers are under extreme load currently. Please bear with us.

We're sorry, but we've had to temporarily close registration in order to resolve some of the database issues we've been seeing. Please standby for further announcements.

Registration has now re-opened. We're back at https://reg.confuzzled.org.uk - if you aren't sure if a previous attempt to register went through, check your email (including junk folder). If you got an email asking to confirm your email address, you're in! Just carry on & confirm!

If you did /not/ receive the email, then you're not confirmed, and will need to try again. We apologise for the issues tonight, and the delays caused. If you still see errors in registration, please go back a page, and re-submit.

We would ask you to refrain from hitting the 'refresh' button /too/ many times though. Wait for the page to load, or error-out before retrying, it helps avoid duplicate registrations. We're working hard in the background to try to learn from these problems and fix things quickly

Hi everyone.
A word from our Chair following the issues in registration last night. Read here: https://2019.confuzzled.org.uk/2018/10/07/a-note-from-our-chair/

A polite reminder that registration is the /only/ route by which we are able to provide a guaranteed residential reservation (following registration approval and completed payment). We cannot hold rooms via email requests for any reason. Thank you.

Dealers: Due to an issue with the Reg system, please email us at DealersDen@confuzzled.org.uk if you need to edit any of your Dealers' Den details. We will need to process the changes manually until further notice.

News update on registration approvals: https://2019.confuzzled.org.uk/2018/10/10/registration-approval-update/

Time for some GOOD NEWS - We're pleased to announce our charity for 2019, Gentleshaw Wildlife Centre! Please join us in welcoming them, we think we can make a big difference for this charity. You can read more about them on our charity page here: https://2019.confuzzled.org.uk/charity/ :)

Registration approval emails have /started/ going out. They do not all go out simultaneously. If you hear of others receiving theirs, and you still have not received yours - sit tight! Our reg team are working through it (troopers that they are!) :)

Please pay as soon as possible following approval. Two days is the normal deadline, but remember we won't be cancelling any registrations if you haven't paid by the 19th. If you receive 'payment overdue' emails, you can ignore those so long as you pay before the 19th :)

Top tip for registration payment! Paying at the bank? We advise against using 'paying in' machines. They often don't let you assign a reference to the payment, which then makes it extremely difficult to distinguish your payment from all the others we receive. Instead, pay at the counter, and ask for a unique reference to be applied to the payment, you may even be able to specify one yourself. Thank you.

Hi all!

A news update for everyone on how registration approvals are going. Not received your approval yet? Hopefully this will fill you in on where you stand: https://2019.confuzzled.org.uk/2018/10/18/registration-approval-news-update-2/

We're recruiting for volunteers for the following roles working on our registration system.

If you're interested in either of the below roles, please apply to branston@confuzzled.org.uk

Roles available:

Registration Systems Developer
Registration Systems Business Analyst (see lower down in the post)
https://2019.confuzzled.org.uk/2018/11/05/join-our-development-team/

We're pleased to announce that alongside our regular food choices, we're adding an additional option - an All You Can Eat Buffet!

Available every evening of the convention from 6PM - 8PM, the buffet will offer different foods each night. Available options are Italian, Oriental, Curry, and Pizza night!

You'll need to buy tickets for the buffet in advance, so don't miss out! Read more, see the full menu, and buy your buffet tickets by visiting our main dining page here: https://2019.confuzzled.org.uk/hotel/dining/

Now hiring: Fursuit Dance Competition Organiser! Apply today! https://2019.confuzzled.org.uk/2018/11/12/now-hiring-fursuit-dance-competition-organiser/

REGISTRATION ALERT: In the early hours of this morning, our cloud service provider suffered a technical incident which resulted in corruption of our registration system database. Our team have been working throughout the day on this issue and were unable to repair the problem and so we have had to restore the most recent unaffected backup of the database.

Unfortunately this means that if you registered or made any changes to your existing registration since 0145GMT (13/11/2018) this morning, you will need to register or make these changes again.

We can assure you that at no time was any personal data exposed to third parties, and our systems were not accessed by any unauthorised persons.

We sincerely apologise for any inconvenience and appreciate your understanding at this time.

If you have any questions please contact our registration team using registration@confuzzled.org.uk