Sarah works in STC where she uses a system that guides her on what to say to customers. Which CRM technology is she using?
Anonymous Quiz
28%
Web-Based Self-Service
5%
Campaign Management
65%
Call Scripting
2%
Sales Management
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Ali visits Zein company website and finds answers to his problem without calling anyone. Which CRM service is he using?
Anonymous Quiz
2%
Contact Management
8%
Call Center
89%
Web-Based Self-Service
2%
Campaign Management
Laila is responsible for managing all current and potential customer contact details in her company. Which CRM function fits her role?
Anonymous Quiz
58%
Contact Management
9%
Sales Management
21%
Opportunity Management
11%
Call Center
Salah is buying an iPhone 16 max pro, and the salesperson in Jarir suggests adding wireless earbuds. What type of strategy is this?
Anonymous Quiz
35%
Up-Selling
11%
Down-Selling
55%
Cross-Selling
0%
Campaign Management
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Mariam chooses a basic gym membership, and the employee offers her a premium membership with more features. What is this an example of?
Anonymous Quiz
2%
Cross-Selling
6%
Call Scripting
89%
Up-Selling
4%
Contact Management
A salesperson provides a customer with a sales quote. After approval, the order is placed and the warehouse prepares the shipment. What document triggered the warehouse action?
Anonymous Quiz
19%
Payment receipt
53%
Sales order
9%
Return form
19%
Inventory report
Once a product is packed and shipped, which department ensures the customer is billed and payment is processed? 🤔
Anonymous Quiz
20%
Sales
19%
Warehouse
52%
Accounting
9%
Receiving
After receiving a damaged product, the customer returns it. Which department handles this part of the process?
Anonymous Quiz
19%
Warehouse
11%
Accounting
11%
Sales
58%
Receiving
In the ERP process, which component connects all departments and allows for smooth information flow?
Anonymous Quiz
15%
CRM system
4%
Shared Email
78%
ERP system
4%
HR platform
A company decides to host all its software and hardware internally. They want full control, but must also handle all maintenance and costs themselves.
What type of ERP are they using?
What type of ERP are they using?
Anonymous Quiz
11%
Cloud ERP
69%
On-Premise ERP
5%
Shared ERP
15%
Hybrid ERP
A small business uses a cloud provider to host and manage their ERP system remotely. They don’t own any hardware or software.
Which ERP model is this?
Which ERP model is this?
Anonymous Quiz
7%
On-Premise ERP
71%
Cloud ERP
4%
Open ERP
18%
Hybrid ERP
👎1
A company uses its own hardware for some ERP functions, but relies on the cloud for other parts like backups and updates.
What ERP type does this describe?
What ERP type does this describe?
Anonymous Quiz
14%
Cloud ERP
5%
Distributed ERP
77%
Hybrid ERP
4%
Local ERP
آن الأوان أن نختم مشوارنا في هذه القناة، سائلين الله أن يجعلها علمًا نافعًا وصدقة جارية ينتفع بها كل من مرّ بها.
ستظل القناة بإذن الله أرشيفًا مفتوحًا، وسيتم تعديل محتواها وتحديثه كلما أمكن، لتبقى مرجعًا نافعًا لمن بعدنا من الدفعات. نسأل الله القبول والتوفيق للجميع.
مكتب الكويزات.
ستظل القناة بإذن الله أرشيفًا مفتوحًا، وسيتم تعديل محتواها وتحديثه كلما أمكن، لتبقى مرجعًا نافعًا لمن بعدنا من الدفعات. نسأل الله القبول والتوفيق للجميع.
مكتب الكويزات.
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مكتب الكويزات | CBA pinned «آن الأوان أن نختم مشوارنا في هذه القناة، سائلين الله أن يجعلها علمًا نافعًا وصدقة جارية ينتفع بها كل من مرّ بها. ستظل القناة بإذن الله أرشيفًا مفتوحًا، وسيتم تعديل محتواها وتحديثه كلما أمكن، لتبقى مرجعًا نافعًا لمن بعدنا من الدفعات. نسأل الله القبول والتوفيق…»
قاعدين نعدل الكويزات القديمة ونضيف لها كود المواد لأجل تسهيل الوصول لها للدفع القادمة 🙏
ورغم انها خطوة متأخرة ولكن نسأل الله أن تكون نافعة لهم وأجراً لنا
واللي تزعجه/تضايقه الاشعارات يقدر يكتم القناة
ورغم انها خطوة متأخرة ولكن نسأل الله أن تكون نافعة لهم وأجراً لنا
واللي تزعجه/تضايقه الاشعارات يقدر يكتم القناة
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