JAINAM
Guys Jainam is facing issues. We have apprised them of the issue. They are working on a fix
Guys Jainam is facing issues. We have apprised them of the issue. They are working on a fix
JAINAM
The issue has been fixed as communicated by the broker. Please reactivate your strategy.
The issue has been fixed as communicated by the broker. Please reactivate your strategy.
Update
Forward Test: We have removed the broker wall from Forward Testing. To be compliant with SEBI and NSE regulations, forward test data is delayed by 1 min. Further, currently only the Realized MTM will be visible. Realized MTM is the PnL you make after a trade exits.
Charts: We have removed the broker wall from Charts as well.
Forward Test: We have removed the broker wall from Forward Testing. To be compliant with SEBI and NSE regulations, forward test data is delayed by 1 min. Further, currently only the Realized MTM will be visible. Realized MTM is the PnL you make after a trade exits.
Charts: We have removed the broker wall from Charts as well.
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UPDATE
If your strategy did not take any trades please "SWITCH all to MANUAL" -> Refresh Page -> Activate Strategy Again.
This is to be done ONLY if your trades were not taken.
If your strategy did not take any trades please "SWITCH all to MANUAL" -> Refresh Page -> Activate Strategy Again.
This is to be done ONLY if your trades were not taken.
Guys we've finally gotten to the bottom of this -
TLDR - our servers are facing connectivity delays with KOTAK and DHAN servers this morning, and the problem is persisting. We are sending an ERROR notification to ALL KOTAK and DHAN USERS (via sms/email/telegram - whichever is your preferred medium) that we are putting your strategies into ERROR mode for today.
For KOTAK and DHAN users, PLEASE MANAGE YOUR POSITIONS MANUALLY FOR NOW
TLDR - our servers are facing connectivity delays with KOTAK and DHAN servers this morning, and the problem is persisting. We are sending an ERROR notification to ALL KOTAK and DHAN USERS (via sms/email/telegram - whichever is your preferred medium) that we are putting your strategies into ERROR mode for today.
For KOTAK and DHAN users, PLEASE MANAGE YOUR POSITIONS MANUALLY FOR NOW
Razorpay Issue (Payment)
Hi we are noticing issues with payments not going through from Razorpay especially if you scan the QR.
We request you to enter your UPI ID instead of scanning the QR. Please be patient while the payment is processed (2-3 mins).
We have taken the issue up with Razorpay and all such payments that are in pending status shall be refunded. Do not worry.
If the refund does not come in 1-2 days, please let us know.
Hi we are noticing issues with payments not going through from Razorpay especially if you scan the QR.
We request you to enter your UPI ID instead of scanning the QR. Please be patient while the payment is processed (2-3 mins).
We have taken the issue up with Razorpay and all such payments that are in pending status shall be refunded. Do not worry.
If the refund does not come in 1-2 days, please let us know.
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NSE Holiday Change
As per the notification sent by NSE today, the Trading Holiday scheduled for Wednesday 28/06/2023 has now been moved to Thursday 29/06/2023.
Hence, the June monthly expiry has been moved from Thursday 29/06/2023 to Wednesday (tomorrow) 28/06/2023.
In order to activate your Expiry (Thursday) strategies tomorrow do the following when you login in the morning:
1. Click on Live Trade
2. Change the Day filter to TH (see image attached) - now all your Expiry strategies will be populated on the top of the list
3. Activate Strategies
As per the notification sent by NSE today, the Trading Holiday scheduled for Wednesday 28/06/2023 has now been moved to Thursday 29/06/2023.
Hence, the June monthly expiry has been moved from Thursday 29/06/2023 to Wednesday (tomorrow) 28/06/2023.
In order to activate your Expiry (Thursday) strategies tomorrow do the following when you login in the morning:
1. Click on Live Trade
2. Change the Day filter to TH (see image attached) - now all your Expiry strategies will be populated on the top of the list
3. Activate Strategies
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Razorpay Issue (Payment)
Hi we are noticing issues with payments not going through from Razorpay especially if you scan the QR.
PLEASE DO NOT PAY BY SCANNING QR
INSTEAD
We request you to enter your UPI ID instead of scanning the QR. Please be patient while the payment is processed (2-3 mins).
We have taken the issue up with Razorpay and all such payments that are in PENDING, CANCELLED OR REFUND STATUS shall be refunded. Do not worry.
If the refund does not come in 1-2 days, please let us know.
Hi we are noticing issues with payments not going through from Razorpay especially if you scan the QR.
PLEASE DO NOT PAY BY SCANNING QR
INSTEAD
We request you to enter your UPI ID instead of scanning the QR. Please be patient while the payment is processed (2-3 mins).
We have taken the issue up with Razorpay and all such payments that are in PENDING, CANCELLED OR REFUND STATUS shall be refunded. Do not worry.
If the refund does not come in 1-2 days, please let us know.
AC Agarwal
ACA is having a login issue with API as well as its web terminal. They are fixing the issue. Will update soon.
ACA is having a login issue with API as well as its web terminal. They are fixing the issue. Will update soon.
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LIVE MTM
Guys Live MTM might not come initiatialy for sometime.
Do not worry, you can check your MTM on your broker Terminal.
Guys Live MTM might not come initiatialy for sometime.
Do not worry, you can check your MTM on your broker Terminal.