What's new in version 2026.5.14

⚡ Instant status updates for delayed messages — if a delayed message is canceled, sent, or fails — you see it right away, no waiting

⏰ Delayed messages cancel correctly — the «cancel when new message is sent» option now works reliably. If you try to cancel an already-sent message, you get a clear hint

⚠️ Clear error on send failure — if the platform rejects a message, the reason is now shown directly on the failed bubble in the chat

📊 Correct progress for large video uploads — the percentage no longer jumps around, it now shows real progress

🛑 Canceling large file uploads works — previously, removing a file mid-upload left «ghost» placeholders; cancellation is now clean

📋 Screenshots from clipboard no longer duplicate — pasting a screenshot via Ctrl+V creates one file, not two

📎 More stable media upload in chat — other media attachment bugs fixed

🎯 Scripts switch only on click — switching between scripts, steps, and tags no longer triggers accidentally on hover

What's new in version 2026.5.15

🔐 Two-factor authentication (2FA) — you can enable sign-in via an authenticator app (TOTP) or email code. Recovery codes are available in case you lose access

📁 Faster Vault publishing — media upload is now parallel and faster, cancel-related issues fixed

🔍 Search in chat list dropdown — search in the chat header dropdown now works correctly in the creator chat list

What's New (versions 2026.6.0 — 2026.6.2)

🔄 Forced update for outdated versions — if the app is badly out of date, a window appears prompting you to update

💬 «Contact support» button — requests are tied to your account, so the operator instantly sees who's writing

🆔 Convenient Face ID login — the verification link is shown in a dedicated panel over the app

🔌 Fewer false «session lost» messages — shown only on a real creator-account session loss

♻️ Auto-recovery after updates — if part of the interface didn't load after a new version, the app reloads itself

🛡️ Protection against crashes when the disk is full — the app no longer crashes when you run out of space

⏰ Permission for delayed messages — you can configure which employees can schedule messages for delayed sending

📁 Vault is more convenient — uploaded media is properly ready to send, and unnecessary system categories are removed from the selector

What's new in version 2026.6.3

✏️ «Paid text» checkbox off by default — when creating a mass message, the text is free by default; you enable paid manually

🔒 Proper field locking in mailings — fields that can't be edited are now correctly disabled

📁 Vault — gentler with the platform’s daily limit — uploads run in batches of 20, and on hitting the limit you get a clear error instead of a failure

📨 Fixed mass send with Vault media — such mailings could previously fail to send; now they go through correctly

⏰ Delayed send via the native calendar — scheduling now works correctly

What's new in version 2026.6.4

🚫 Exclude recent chats — in priority mailings, you can skip people you've recently talked to. The period is configurable

🔍 Search by link in Tracking Links — you can now find a campaign right by its link, with all filters visible at a glance

🌍 Time zone tied to your account — your selected time zone is now saved to your account and applied consistently across all devices and windows. You can set it in Settings → Preferences →
Date & time. If the time looks off, just re-select your time zone there

🔐 More flexible employee permissions — you can now fine-tune access to Collections, Queue, and Settings, giving each employee exactly the capabilities they need

⌨️ Keyboard shortcuts work everywhere — your custom key combinations apply across the entire app

What's new in version 2026.6.5

📊 Response time in employee analytics — a new «Response time» column with a detail popup: see how quickly employees reply to fans

🤖 Configurable data sharing for AI — you can now fine-tune which data is used for AI Recon and CRM statistics

📁 Faster bulk upload in Vault — large media batches upload faster, with cancellation support and better video handling

What's new in version 2026.6.6

🤖 Automated (trigger) campaigns — a big new feature! You can create mailings that send automatically based on an event:
- 👋 Welcome new subscriber — when a fan just subscribed
- 💰 After a purchase — when a fan buys a PPV
- 🔄 Resubscribe — when a fan renews their subscription
- 👀 When a fan comes online — the message is sent automatically as soon as the subscriber appears online

(triggers «Expiring soon», «Expired», and «Birthday» are coming later)

🚫 Flexible settings for trigger campaigns — you can exclude recent chats and set a period so the same fan doesn't get a trigger too often

📊 Clearer response-time breakdown — improved popup with employee response-time details

🎥 Camera and microphone in streams — camera and mic now work in the embedded creator workspace for live streams

🧪 AgencyKey Beta — new chat workspace

We've redesigned the workspace for chatting with fans and released it in a beta of the desktop app.
Download: agencykey.com/download/beta

What's new:

🗂️ Tabs are now on top — creator tabs moved from the left menu to the top, the familiar browser-like way. And CRM sections can now be opened in separate tabs too —
previously not possible

📊 Redesigned analytics panel — Notes, AI Summary, and AI Recon moved into a single analytics panel on the right. You can reorder the blocks and collapse the ones
you don't need, and the blocks themselves are now much more compact

💬 More room for the chat — these three blocks used to sit above the conversation and take up space. Now they're in the right-side panel, always in view, leaving
more room for the chat itself

📌 Models sidebar — quick access to all your models in one place

🔜 Coming soon — a redesigned chat list and the blocks above it: new design, badges, and notifications window

👉 This is a beta — try it and share your feedback; it'll help us polish the interface for release.
Download: agencykey.com/download/beta

🧪 Beta 2026.6.3 — what's new

We keep polishing the new interface. Here's what landed in the latest beta:

🆕 Refreshed chat list header — reworked the filters and lists above the chats: filter chips and a handy dropdown (system, smart, and custom lists). The redesign of the chat cards themselves is still in the works

🖥️ Workspace alignment — on wide monitors you can pin the creator workspace to the left or right edge, or keep it centered

🌐 Notes translation — notes in the analytics panel can now be translated, and brief blocks are no longer height-capped — they expand to fit the content

💬 Support via QR code — support links now open with a QR code, so you can quickly switch to your phone

🧹 Removed the «Hide answered» filter — it was just getting in the way

👉 This is a beta — try it and share your feedback; it'll help us polish the interface for release

🧪 Beta 2026.6.3 — what's new

🆕 New toolbar above the chat list + sorting — refreshed the panel above the chats and added sorting: show chats newest-first or oldest-first

🕒 Easier time zone picker — instead of a huge list of hundreds of zones, they're now grouped by UTC offset (e.g. «UTC+2 — Kyiv, Helsinki, Athens…»), and
search by city still works. Settings → Preferences → Date & time

🔗 Cleaner marketing links table — switching models now shows a loading state instead of stale rows, and the delete confirmation clearly states what's
being deleted

🔌 More reliable login and faster startup — fixed some auth failures on cold connections and after the computer wakes from sleep

🌐 Proxy: the «Host» field accepts a plain hostname — e.g. isp.decodo.com is no longer rejected as invalid

🚀 What's new in version 2026.6.9

A big update — we've gathered everything released over the past while.

🎨 The new chat workspace is now live for everyone — tabs moved to the top (and CRM sections open in tabs too), while Notes, AI Summary, and AI Recon are combined into a single analytics panel on the right, leaving more room for the chat itself. On wide monitors you can pin the workspace to an edge or keep it centered

🎟️ New «Trial links» section — create trial links and track them: metrics, subscribers, cost and source for ROI, plus a filter for expired ones

🔐 «My permissions» view — check your own permissions right from your profile as a clear matrix

🕒 Easier time zone picker — instead of a huge list, zones are now grouped by UTC offset with search by city

🎨 Chat filter counters — now color-coded and compact (1.2k instead of «99+»)

👤 Clearer tabs — a fan's tab shows their avatar, and CRM tabs show a per-section icon

🔌 More reliable login — the app no longer kicks you back to sign-in on a network hiccup, and logs in through a proxy more reliably

Plus note translation, support via QR code, and dozens of smaller improvements.

🚀 What's new in version 2026.6.11

🌐 Browser-like tabs with an address bar — clicking the active tab opens an address field: type an address and go, just like a browser. A pasted link opens in
the right tab automatically (a model or a CRM section)

📑 Smarter smart lists + list sync — smart lists (lists of fans that update automatically based on your conditions) now have a unified builder: create and edit in one window. Turn on sync and the smart list is copied into the creator account as a regular list — which you can then pick right away when creating a mailing. A fan's chat also shows which smart lists they fall into

🌫️ Media blur in Vault — the vault now respects the «Blur media» mode (⌘⇧B), so you can hide previews when working in public

🕒 Analytics in your time zone — employee and model reports no longer drift: day boundaries now follow your time zone

⌨️ Scripts on the Tab key — the scripts panel now opens by simply pressing Tab in a chat

🌐 Clearer network settings — we rewrote the page in plain language and now show the country of the bypass server

🔧 More reliable Vault uploads — media uploads retry automatically when the platform rate-limits uploads, instead of failing

🚀 What's new in version 2026.6.12

💰 Amounts «after commission» — analytics now has a toggle: with one click, see earnings minus the platform’s 20% fee. Handy for seeing the real take-home amount (subscriptions aren't included)

📊 New mailing metrics — the mailings table gets three new columns: «Deleted», «Purchased» (count and conversion), and «Earned». Changes are highlighted so you instantly see
what updated

👥 «Fans Reached» instead of «Unique Fans» — the metric in model and employee reports was renamed and made clearer. Plus a hint: a single fan can be messaged by several operators, so per-operator numbers may add up to more than the model's total reach

🌐 Note translation is remembered — the «Translate note» toggle no longer resets after a reload

Plus we improved the stability of the built-in proxy.

🚀 What's new in version 2026.6.13

📋 New chat list — fully redesigned: new row and badge design (PPV bars, spent, max spent), delete chats one by one or in bulk, view a fan's story right from the list, add to a list from the row, sorting and "mark all as read"

📨 Smart lists can now be selected directly in mailings — when creating a mailing, a smart list is available in "Include" and "Exclude", with search and fan counts, up to 20. No prior sync is required for this — the "coming soon" from earlier updates is here

📥 Data import — new "Data Migration" section: import fan notes from CSV with preview, progress, and an error report

📖 Fixed replying to a fan's story — it used to always show "Story expired"; now you get a correct preview and fullscreen view

📊 Clearer analytics — the "Total $" tooltip now clarifies it's the amount before the platform’s 20% fee, and chart legend labels are fixed

🔄 Simpler app updates — silent background download and a single restart prompt instead of several

🚀 What's new in version 2026.7.0

📤 Data export — alongside import: export fan notes, Vault, scripts, and flows with progress and automatic file download

🔁 Vault: duplicate detection — on upload, the app warns you if the file already exists, with an "Upload anyway" button

🗂️ New tabs open in the background — a new tab no longer steals focus; you can open it in the foreground with an explicit action

📊 Analytics: "% of Revenue" — the column was renamed and now calculates share by revenue, not by number of sales

♻️ More precise "Reset" button — resets only Period and Creators, without touching employee selection and the charts

🎯 Smart lists: clearer — time-based conditions show units (e.g. "5d"), and a confirmation with the list name appears after saving

🔧 More reliable Vault uploads — survives gateway hiccups and pinpoints the problem file in a batch

🔐 Access: import and export permissions are configured separately for each data type. By default, Owner and Admin can import and export, while Team Leader can import only. Working with Vault data also requires access to the CRM Vault page.

🚀 What's new in version 2026.7.4

🔌 Built-in AgencyKey proxy for creator login — when connecting a creator, you can now choose the AgencyKey proxy: the system assigns a secure proxy for the login session, no need to buy or configure your own

🔔 Reworked notifications window — it's now a floating panel you can move and resize, with its position remembered; the icon highlights when open; compact counters and "mark all as read"

⚡ Send a script with Enter — type a name in script search and press Enter — the top match is sent, no mouse click needed

💾 More reliable data export — in the "Data Migration" section, large exports (fan notes, Vault, scripts, flows) now stream straight to disk: choose where to save, and size no longer strains memory

🚫 Clearer "Exclude recent chats" — added explanations and two toggles: whether regular and priority mailings count as activity

📎 A clear window instead of the standard alert — when uploading an unsupported file, we show the list of supported formats and a hint to convert iPhone formats

📊 More accurate analytics + unified table design — click-to-sort works, trend badges and date ranges are correct; tables across all sections share one style

🧹 Small things — fixed the filter and add-to-list in Collections; groups in Team no longer auto-expand; unpaid PPV bars in the chat list are brighter

🔐 Access: import and export permissions are configured separately for each data type. By default, Owner and Admin can import and export, while Team Leader can import only. Working with Vault data also requires access to the CRM Vault page.

🚀 What's new in version 2026.7.6

📣 Clearer campaigns — the table now separates delivery from message deletion and makes statuses, launch, stop, and results easier to understand. Deletion clearly shows the platform’s 24-hour limit, deleted, purchased, and remaining messages, error details, and an option to retry the rest

📊 Complete Shift History exports — XLSX files are prepared in the background without the old 50-row limit and support longer date ranges. You'll be notified when the file is ready; sorting, row loading, and incomplete-data warnings are also improved

🎯 New Smart List filters — segment fans by their highest spend with one creator and by subscription source: selected, tracking, or trial links, as well as no link

🎧 More audio details in Vault — edit descriptions and hashtags for audio files and see duration and activity details directly on the card

💬 More reliable messages and attachments — supported audio files now work with drag-and-drop and clipboard paste, while unsupported formats show a clear dialog. We also fixed rare cases involving stale attachments after restart, duplicate sends, and drafts being cleared after a failed send

⚡ Faster sign-in — the login screen loads much sooner, especially on slower devices and connections

🧹 Small improvements — opening Priority Mailing selects the current creator automatically; estimated message counts use a ~ prefix; the “Broke” fan status is now called “Non-paying”

🚀 What's new in version 2026.7.8

🎯 Source filter in Tracking Links — you can now show links from a specific source or select “No source”. We also added source search and a quick way to clear the filter

🔄 Clearer Smart List sync — the table now shows how many fans were actually exported out of the planned total, live progress, and sync status. If some accounts are skipped during sync or an error occurs, you'll see the reason and the system will retry automatically

📨 Up to 50,000 fans per priority mailing — the form and hints now show the current limit and allow up to 50,000 recipients

↔️ Resizable Insights panel — drag the right-hand panel in a chat to adjust its width. Your chosen size is remembered

🌐 Translations preserve the original capitalization — a new setting keeps uppercase and lowercase patterns from the source message so translations look more natural

🔔 Notifications are visible on creator avatars — a separate creator-account notification counter now appears next to the unread message counter

💬 More reliable message, script, and media sending — fixed rare duplicate sends, lost drafts after errors, and the Vault button getting stuck after an interrupted upload

🧹 Small improvements — chat search now has a quick clear button when nothing is found, and list icons have a calmer visual style

🚀 What's new in version 2026.7.11

🔔 Configurable notification sounds — choose separate sounds for new messages, tips, PPV purchases, new subscribers, and renewals. You can set the volume and sound for each event, preview the options, or disable sounds you don't need. Sounds work for creators whose tabs are open in the app

💬 Clearer chat previews — incoming and outgoing messages, read and unread states, media-only messages, muted notifications, and unavailable chats are now easier to distinguish

🌐 Clearer network settings — connection checks now start automatically, response speed is shown as Fast, Normal, or Slow, and clear explanations appear when a switch fails or a custom proxy is enabled

🔐 More reliable creator-account sign-in — fixed account connection for creators who have passwordless passkey sign-in enabled

🖼️ Media previews restored — images and videos in Vault and galleries now open correctly again

🚀 What's new in version 2026.7.13

📨 Easier mailing setup — we reworked the entire form: message type selection, composer, audience, rules, scheduling, limits, and sending speed. Settings are grouped more clearly, with improved hints and a warning when a paid message contains free media

🏷️ Active mailing filters stay visible — selected statuses, dates, employees, price, and sent-count filters now appear as chips above the table. Any filter can be removed with one click

📊 Clearer mailing results — purchases, conversion, and revenue are combined into a single Result column. Mailings can be sorted by revenue directly from it

💳 Billing is now open — the section now shows the agency balance, creator subscriptions, and transaction history. We also added a blocked-creators counter, a low-balance warning, and manual data refresh

🔐 Access: by default, Billing is available only to Owner. For Admin and custom roles, the Section View permission must be enabled manually.

🔄 The app now relaunches correctly after closing — fixed a rare case where an invisible background process remained active and prevented the next launch

🚀 AgencyKey 2026.7.15 Update

📨 Mailings — open campaign details directly from the table and review the content, price, schedule, and settings before launch.

👥 Mailing audiences — a new column shows the estimated recipient count, included and excluded lists, and active conditions.

📝 Scripts & Scenarios — we updated the interface in both CRM and the creator workspace, improving editors, media handling, tags, steps, and response variants.

🎯 Smart Lists — the “Fan hasn’t spent in over N days” filter now includes fans who have never made a purchase.

🔄 Smart List sync — the confirmed exported-fan count no longer jumps while a list is updating, and live progress is shown separately.

🌐 Translations — long translations now scroll inside the panel, keeping the Insert and Send buttons visible.