📝 Keep creator context next to the chat
The Creator tab now includes a shared note for the account. Keep important details and team recommendations there so they can be reviewed or updated without leaving the conversation.
🔐 Access: the note is visible to employees who can access the account or its chats. Editing requires the Edit Note permission, enabled by default for Owner and Admin. Review it separately for custom roles.
2026.8.29
The Creator tab now includes a shared note for the account. Keep important details and team recommendations there so they can be reviewed or updated without leaving the conversation.
🔐 Access: the note is visible to employees who can access the account or its chats. Editing requires the Edit Note permission, enabled by default for Owner and Admin. Review it separately for custom roles.
2026.8.29
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🗂 Fan history in your agency
AgencyKey now shows whether the same fan has interacted with other creators in your agency, how much they spent, and when they were last active. Use the document icon to view the name and note saved by the team for a specific creator.
💬 For example, if a fan first chatted on a free page and later moved to a paid page, the chatter can immediately see the previous context.
When an employee has access to the selected creator’s chat, they can open the conversation with the same fan directly from the history. Without access, the history may remain visible, but the quick-open button will not appear.
🔐 Role settings let you show history only for assigned creators, a specific group, or the entire agency. Access to saved names and notes is configured separately—for example, a chatter can see them across the agency without being able to open every creator’s chat.
💡 If there’s anything else you’d like to see in this section, send your ideas to our support team.
2026.8.33
AgencyKey now shows whether the same fan has interacted with other creators in your agency, how much they spent, and when they were last active. Use the document icon to view the name and note saved by the team for a specific creator.
💬 For example, if a fan first chatted on a free page and later moved to a paid page, the chatter can immediately see the previous context.
When an employee has access to the selected creator’s chat, they can open the conversation with the same fan directly from the history. Without access, the history may remain visible, but the quick-open button will not appear.
🔐 Role settings let you show history only for assigned creators, a specific group, or the entire agency. Access to saved names and notes is configured separately—for example, a chatter can see them across the agency without being able to open every creator’s chat.
💡 If there’s anything else you’d like to see in this section, send your ideas to our support team.
2026.8.33
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✨ Updates across chats, PPV, and scripts
📈 PPVs and tips — the right panel now includes a chart of recent events, while the history combines PPVs and tips in one timeline. Tips are highlighted in purple.
🎛 Chat list — card changes are shown instantly in a live preview. You can hide online status and message count, choose the time format, and resize the list.
🧩 Smart Lists — the new Offline filter hides fans who are currently offline. A synchronized copy is marked with
🧾 Script media — attachments can be dragged into the required order. Before saving or sending, AgencyKey warns about duplicates and unavailable files.
2026.8.33
📈 PPVs and tips — the right panel now includes a chart of recent events, while the history combines PPVs and tips in one timeline. Tips are highlighted in purple.
🎛 Chat list — card changes are shown instantly in a live preview. You can hide online status and message count, choose the time format, and resize the list.
🧩 Smart Lists — the new Offline filter hides fans who are currently offline. A synchronized copy is marked with
· AK, while the original list shows a sync indicator. Both can be pinned separately.🧾 Script media — attachments can be dragged into the required order. Before saving or sending, AgencyKey warns about duplicates and unavailable files.
2026.8.33
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⚡ AgencyKey Beta — get updates a few hours early
Want to try new features before they reach the stable version? Updates usually arrive in AgencyKey Beta a few hours earlier.
🔗 Download AgencyKey Beta
There’s no separate registration: sign in with the same AgencyKey login and password, and you’ll see your usual workspace.
Beta installs as a separate app and does not replace the stable version. If a fresh update turns out to be unstable, simply open the regular AgencyKey app and keep working.
You can also run both versions at the same time—for example, keep one window on each monitor and work with different CRM sections side by side.
Want to try new features before they reach the stable version? Updates usually arrive in AgencyKey Beta a few hours earlier.
🔗 Download AgencyKey Beta
There’s no separate registration: sign in with the same AgencyKey login and password, and you’ll see your usual workspace.
Beta installs as a separate app and does not replace the stable version. If a fresh update turns out to be unstable, simply open the regular AgencyKey app and keep working.
You can also run both versions at the same time—for example, keep one window on each monitor and work with different CRM sections side by side.
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🔔 Social activity notifications
AgencyKey can now show pop-up notifications and play a sound for new comments, likes, tags, and mentions. Each category can be configured separately — these notifications are off by default.
From a notification, you can open the original post or go to OnlyFans notifications.
📍 Where to find it: Settings → Notifications → Social activity
2026.9.0
AgencyKey can now show pop-up notifications and play a sound for new comments, likes, tags, and mentions. Each category can be configured separately — these notifications are off by default.
From a notification, you can open the original post or go to OnlyFans notifications.
📍 Where to find it: Settings → Notifications → Social activity
2026.9.0
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🔢 Keep only what matters in the notification counter
You can now choose which categories contribute to the total unread notification count.
For example, likes and tags can be excluded so they do not increase the total. The notifications will remain unread and visible in their own tabs.
📍 Where to find it: Chats → gear icon above the chat list → Counter
2026.9.0
You can now choose which categories contribute to the total unread notification count.
For example, likes and tags can be excluded so they do not increase the total. The notifications will remain unread and visible in their own tabs.
📍 Where to find it: Chats → gear icon above the chat list → Counter
2026.9.0
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⏸ Pause campaigns and resume them later
A campaign that is currently sending or waiting to start can now be paused without deleting or setting it up again.
New sends will pause, while messages already being sent may still complete.
When pausing, you can also pause scheduled messages belonging to that campaign. When you are ready, select “Resume” to continue the campaign.
For event-triggered campaigns, events that occur during the pause are not queued. Only new events after the campaign is resumed will be processed.
📍 The pause button is in the last column of the campaign table.
🔐 Access: the “Pause and resume” permission. It was automatically enabled for team members who could already launch campaigns.
Version · 2026.9.4
A campaign that is currently sending or waiting to start can now be paused without deleting or setting it up again.
New sends will pause, while messages already being sent may still complete.
When pausing, you can also pause scheduled messages belonging to that campaign. When you are ready, select “Resume” to continue the campaign.
For event-triggered campaigns, events that occur during the pause are not queued. Only new events after the campaign is resumed will be processed.
📍 The pause button is in the last column of the campaign table.
🔐 Access: the “Pause and resume” permission. It was automatically enabled for team members who could already launch campaigns.
Version · 2026.9.4
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🗂 Smart Lists and their copies are now separated in the chat menu
Original Smart Lists appear under “Smart Lists” with the AgencyKey label. Their OnlyFans copies are grouped separately under “Smart List copies”.
If you use Smart Lists, check that you’ve pinned the originals.
The original selects an audience based on your rules without waiting for an export to OnlyFans. A copy updates in the background, so it can temporarily lag behind: it may still include fans who no longer match the rules or be missing new ones.
For working in chats, pin the original. Find it under “Smart Lists” and click the pin button next to its name. You can unpin the copy to avoid confusion — this won’t delete the list itself.
2026.9.12
Original Smart Lists appear under “Smart Lists” with the AgencyKey label. Their OnlyFans copies are grouped separately under “Smart List copies”.
If you use Smart Lists, check that you’ve pinned the originals.
The original selects an audience based on your rules without waiting for an export to OnlyFans. A copy updates in the background, so it can temporarily lag behind: it may still include fans who no longer match the rules or be missing new ones.
For working in chats, pin the original. Find it under “Smart Lists” and click the pin button next to its name. You can unpin the copy to avoid confusion — this won’t delete the list itself.
2026.9.12
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🔎 Find the media you need faster
In the attachment picker, you can now search captions, notes and hashtags added in AgencyKey. Caption search also includes OnlyFans captions, so you don’t have to remember where you labelled a file.
Use the extra filters to show media that hasn’t been published in posts, or media that hasn’t been sent to the current fan.
The sent-media check excludes OnlyFans mass messages and deleted messages. Files with unknown sending history are not included in the “Not sent” filter.
2026.9.12
In the attachment picker, you can now search captions, notes and hashtags added in AgencyKey. Caption search also includes OnlyFans captions, so you don’t have to remember where you labelled a file.
Use the extra filters to show media that hasn’t been published in posts, or media that hasn’t been sent to the current fan.
The sent-media check excludes OnlyFans mass messages and deleted messages. Files with unknown sending history are not included in the “Not sent” filter.
2026.9.12
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🎯 Smart Lists now include accounts your creator follows
You can now include not only fans in a Smart List, but also accounts the creator follows.
For each spending or chat filter, choose “Fans”, “Following”, or both.
For example, one list can combine:
• fans who have spent $50 or more;
• accounts the creator follows and hasn’t messaged in the last 7 days.
Each group uses its own conditions. Matching accounts are combined into one list without duplicates. To apply a condition to both groups, tick both boxes.
Open “Fan Lists”, select a creator, and create a new Smart List or edit an existing one.
2026.9.8
You can now include not only fans in a Smart List, but also accounts the creator follows.
For each spending or chat filter, choose “Fans”, “Following”, or both.
For example, one list can combine:
• fans who have spent $50 or more;
• accounts the creator follows and hasn’t messaged in the last 7 days.
Each group uses its own conditions. Matching accounts are combined into one list without duplicates. To apply a condition to both groups, tick both boxes.
Open “Fan Lists”, select a creator, and create a new Smart List or edit an existing one.
2026.9.8
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📊 Your Dashboard, your way
Recent updates have added more useful blocks to the Dashboard:
• team results — sales total, number of sales and PPV open rate;
• top creators by revenue;
• your agency’s AgencyKey balance and upcoming charges;
• how many creators have priority mailings set up and automated messages enabled.
Choose one period and the creators you need for charts, top creators and team results — no need to configure each block separately.
Arrange the page to suit your workflow: drag blocks, resize them and hide what you don’t need. Restore hidden blocks with “Add block”. Your layout is saved to your account and doesn’t change your teammates’ Dashboards.
Available blocks depend on your permissions.
2026.9.12
Recent updates have added more useful blocks to the Dashboard:
• team results — sales total, number of sales and PPV open rate;
• top creators by revenue;
• your agency’s AgencyKey balance and upcoming charges;
• how many creators have priority mailings set up and automated messages enabled.
Choose one period and the creators you need for charts, top creators and team results — no need to configure each block separately.
Arrange the page to suit your workflow: drag blocks, resize them and hide what you don’t need. Restore hidden blocks with “Add block”. Your layout is saved to your account and doesn’t change your teammates’ Dashboards.
Available blocks depend on your permissions.
2026.9.12
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🚫 Restrict a fan without opening the conversation
Right-click a fan in the chat list and choose “Restrict” — no need to open their conversation or profile.
The chat will display a restriction indicator. To undo it, open the same menu and choose “Unrestrict”.
🔐 Access: available to team members with permission to restrict fans.
2026.9.12
Right-click a fan in the chat list and choose “Restrict” — no need to open their conversation or profile.
The chat will display a restriction indicator. To undo it, open the same menu and choose “Unrestrict”.
🔐 Access: available to team members with permission to restrict fans.
2026.9.12
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📋 Assign tasks to your team in AgencyKey
Create tasks for yourself or teammates: choose an assignee, set a deadline and priority, and describe what needs to be done.
Link a task to a creator, or create one for a specific fan directly from the conversation. For example, ask a teammate to pick media that matches the fan’s request.
Update the status as work progresses and discuss details in the comments. Filter tasks by assignee, creator, status and deadline.
📍 Where to find it: open the task panel above the chat list or with the button above the message input. The second option opens the current fan’s tab — tasks created there are linked to that fan. The full section is under Employees → Tasks.
🔐 Access: permissions to view, create, edit and delete tasks are configured in role settings.
2026.9.12
Create tasks for yourself or teammates: choose an assignee, set a deadline and priority, and describe what needs to be done.
Link a task to a creator, or create one for a specific fan directly from the conversation. For example, ask a teammate to pick media that matches the fan’s request.
Update the status as work progresses and discuss details in the comments. Filter tasks by assignee, creator, status and deadline.
📍 Where to find it: open the task panel above the chat list or with the button above the message input. The second option opens the current fan’s tab — tasks created there are linked to that fan. The full section is under Employees → Tasks.
🔐 Access: permissions to view, create, edit and delete tasks are configured in role settings.
2026.9.12
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🔔 Sales notifications — now in Telegram
Get notified about paid message and post purchases, as well as tips, in Telegram. Notifications cover all models you have access to — no need to keep AgencyKey open.
Go to Settings → Notifications, click the gear in the Telegram column header, and connect the bot. Then enable the events you want in that column: Tip and PPV unlocked.
We’ve also simplified notification settings inside the CRM: use the gears in the corresponding column headers to adjust the overall sound volume, pop-up position, and auto-hide delay.
2026.9.12
Get notified about paid message and post purchases, as well as tips, in Telegram. Notifications cover all models you have access to — no need to keep AgencyKey open.
Go to Settings → Notifications, click the gear in the Telegram column header, and connect the bot. Then enable the events you want in that column: Tip and PPV unlocked.
We’ve also simplified notification settings inside the CRM: use the gears in the corresponding column headers to adjust the overall sound volume, pop-up position, and auto-hide delay.
2026.9.12
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🔐 Separate access to payout history
You can now choose who can view payout-request history separately. For example, let an employee check a creator’s payouts without permission to withdraw money or change the automatic payout schedule.
If an employee only needs balances and earnings, payout history can remain hidden.
📍 Employees → Roles & Permissions → choose a role → OnlyFans Manager → Statements → “View payout requests”.
2026.9.7
You can now choose who can view payout-request history separately. For example, let an employee check a creator’s payouts without permission to withdraw money or change the automatic payout schedule.
If an employee only needs balances and earnings, payout history can remain hidden.
📍 Employees → Roles & Permissions → choose a role → OnlyFans Manager → Statements → “View payout requests”.
2026.9.7
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📨 Easier setup for welcome messages and message chains
Subscriber welcomes now have an “All new subscribers” option — no recipient list needed. To welcome only part of your audience, use selected lists. Exclusions and additional conditions apply in both modes.
For recurring automated messages, “Randomly” and “In order” are now next to the chains. A hint explains the sending order for each fan, and each chain shows its message count.
Activation, delay and limit settings are clearer too: the time the automation is activated is separate from the delay after an event, and labels clarify what each limit applies to — recipients or chain starts.
📍 Automation → Mass Messages → choose a creator → New Message.
2026.9.14
Subscriber welcomes now have an “All new subscribers” option — no recipient list needed. To welcome only part of your audience, use selected lists. Exclusions and additional conditions apply in both modes.
For recurring automated messages, “Randomly” and “In order” are now next to the chains. A hint explains the sending order for each fan, and each chain shows its message count.
Activation, delay and limit settings are clearer too: the time the automation is activated is separate from the delay after an event, and labels clarify what each limit applies to — recipients or chain starts.
📍 Automation → Mass Messages → choose a creator → New Message.
2026.9.14
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📦 Transfer a creator’s data in one archive
When a creator moves from one AgencyKey agency to another, there’s no need to rebuild their setup. Select the data you need, download one archive and upload it in the other agency for the same OnlyFans account.
The archive can include fan notes, scripts and scenarios, Smart Lists, mailings, media captions and tags, inbox folders and creator details. Photos and videos aren’t included — their links are preserved.
Before importing, you can see what will be transferred. Mailings are added as drafts, and Smart List sync with OnlyFans stays off — you decide when to activate them.
📍 Automation → Data Migration → Archive.
🔐 Import and export are configured separately for each data type in Roles & Permissions. Permissions for the new archive sections need to be enabled.
2026.9.12
When a creator moves from one AgencyKey agency to another, there’s no need to rebuild their setup. Select the data you need, download one archive and upload it in the other agency for the same OnlyFans account.
The archive can include fan notes, scripts and scenarios, Smart Lists, mailings, media captions and tags, inbox folders and creator details. Photos and videos aren’t included — their links are preserved.
Before importing, you can see what will be transferred. Mailings are added as drafts, and Smart List sync with OnlyFans stays off — you decide when to activate them.
📍 Automation → Data Migration → Archive.
🔐 Import and export are configured separately for each data type in Roles & Permissions. Permissions for the new archive sections need to be enabled.
2026.9.12
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🎯 Smart Lists for fans whose subscriptions have expired
You can now select “Expired” in a Smart List’s subscription conditions and specify how long ago the subscription ended — for example, 3 to 7 days ago.
Build an audience of former subscribers to reconnect with or prepare a mailing for. Combine this condition with other filters — for example, include only fans who have already spent money with the creator.
📍 Automation → Fan Lists → choose a creator → create or open a Smart List → Subscription → Expired.
🔐 Requires permission to create or edit Smart Lists.
2026.9.18
You can now select “Expired” in a Smart List’s subscription conditions and specify how long ago the subscription ended — for example, 3 to 7 days ago.
Build an audience of former subscribers to reconnect with or prepare a mailing for. Combine this condition with other filters — for example, include only fans who have already spent money with the creator.
📍 Automation → Fan Lists → choose a creator → create or open a Smart List → Subscription → Expired.
🔐 Requires permission to create or edit Smart Lists.
2026.9.18
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📌 Pinned Smart Lists are now shared with your team
Pin the Smart Lists you need above a creator’s chat list once. They’ll appear for teammates who have access to that creator and their lists, and in your other windows.
Unpinning is shared too: the list disappears from pinned tabs for the whole team. Your selected tab stays personal — switching lists doesn’t change what teammates are viewing.
After updating, pin the Smart Lists you need again: old device-local pins aren’t transferred.
📍 Chats → list menu → pin button next to a Smart List.
🔐 Changing pins requires the “Pin and unpin Smart Lists” permission. You don’t need that permission to open an already pinned list.
2026.9.18
Pin the Smart Lists you need above a creator’s chat list once. They’ll appear for teammates who have access to that creator and their lists, and in your other windows.
Unpinning is shared too: the list disappears from pinned tabs for the whole team. Your selected tab stays personal — switching lists doesn’t change what teammates are viewing.
After updating, pin the Smart Lists you need again: old device-local pins aren’t transferred.
📍 Chats → list menu → pin button next to a Smart List.
🔐 Changing pins requires the “Pin and unpin Smart Lists” permission. You don’t need that permission to open an already pinned list.
2026.9.18
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