Dear users,
We have discovered an issue where approximately 30% of funds may be mistakenly deducted from your balance when using Cold Instant Broadcasting. We apologize for the inconvenience and are working diligently to resolve this issue as soon as possible.
Please note that the service is provided "as-is," and it is up to you whether to continue using it or not. Cold Broadcasting remains operational, and you can still use it while carefully monitoring your deductions.
This issue affects all users, and unfortunately, we are unable to process refunds at this time due to the complexity of the situation. However, we have decided not to disable the service, as the broadcasting itself functions correctly and only the deductions are affected.
Thank you for your understanding, and we will do our best to fix the problem as soon as possible.
We have discovered an issue where approximately 30% of funds may be mistakenly deducted from your balance when using Cold Instant Broadcasting. We apologize for the inconvenience and are working diligently to resolve this issue as soon as possible.
Please note that the service is provided "as-is," and it is up to you whether to continue using it or not. Cold Broadcasting remains operational, and you can still use it while carefully monitoring your deductions.
This issue affects all users, and unfortunately, we are unable to process refunds at this time due to the complexity of the situation. However, we have decided not to disable the service, as the broadcasting itself functions correctly and only the deductions are affected.
Thank you for your understanding, and we will do our best to fix the problem as soon as possible.
We have new "known bug" on Instant runned broadcasting:
- Active
- Cold
If you update cpm it can set old cpm after approx minute. It is happened because broadcasting is active and it needs to update progress, errors and etc. And it save old cpm also.
Bug work around.
Please stop campaign for 5 minutes.
Then change cpm and relaunch campaign.
We will fix it.
#knownBug
- Active
- Cold
If you update cpm it can set old cpm after approx minute. It is happened because broadcasting is active and it needs to update progress, errors and etc. And it save old cpm also.
Bug work around.
Please stop campaign for 5 minutes.
Then change cpm and relaunch campaign.
We will fix it.
#knownBug
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We have 500 error on campaign page. Will be fixed in 6-15 hours
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Unfortunately new Cold Instant 8x-speed have error.
Scaled to 1x now due this error
We will try to fix this asap
Scaled to 1x now due this error
We will try to fix this asap